Contact
Talk to the people who build it
One inbox, no ticket queue and no chatbot in front of it.
When you will hear back
Within one business day for anything, and usually the same day. Enterprise and security messages are picked up first.
Before you write
Include the X-Request-Id so we can find the exact call. Most answers are in the documentation.
Reporting a vulnerability
Pick the security topic, or write straight to support@truscan.co. Please do not open a public issue until we have replied.